We’ve spent the past three months learning about Care Managers, Elder Care Consultants, Aging Life professionals and everyone in between. We noticed a number of core themes that everyone seemed to wrestle with:

• Differentiating your practice
• Repeatedly winning new business and referrals
• Delivering essential services in a digital-first world

We set out on a research journey, collaborating with dozens of tenured care professionals to learn about these challenges. Our commitment was to publish our findings in an effort to help care professionals all over the country evolve their practice and deliver an amazing experience to their families.